Why Upselling Matters for Boutique Hotels

 

Upselling is a proven way to increase revenue, but it needs to be targeted and convenient for guests. Direct-to-guest technology makes it easy to offer upgrades and add-ons without being intrusive.

 

Leveraging Direct-to-Guest Technology

With LOXE installed on their phones, guests stay connected throughout their stay. Hoteliers can promote room upgrades, late checkout, spa packages, or dining offers directly within the mobile interface or via push

notifications.

This approach drives ancillary revenue and enhances the guest experience by delivering personalized offers when they’re most relevant. Boutique hotels can create curated experiences that align with their brand and guests’ preferences.

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