Why Pre-Arrival Automation Matters

Checking in is often the first impression a guest has of a hotel. Long lines and paper forms can sour that experience. Automation transforms pre-arrival interactions by moving them online.

Streamlined Pre-Check-In Process

LOXE sends an email and SMS 48 hours before arrival inviting guests to complete pre-check-in. Guests verify their identity, sign necessary forms, and authorize payment using their phone or computer—no downloads or passwords required.

This process not only speeds up the arrival but also reduces administrative workload. Boutique hotels can gather

Enhancing Efficiency and Guest Satisfaction

accurate guest information ahead of time and prepare rooms accordingly, leading to a smoother arrival for everyone.